Shipping Information


Standard Australian Shipping

We are happy to offer FREE standard shipping within Australia for orders over $150.
For orders under $150, a flat rate of $9.95 will apply for shipping within Australia. 

All domestic orders are sent with Australia Post regular service. To ensure safe delivery, all orders have a unique tracking number and may require a signature on delivery. You will receive a notification email with a tracking number once your order is dispatched.

Standard orders are usually shipped within 1-3 business days of order receipt. Estimated delivery times are 2-5 business days to metropolitan areas from shipment date to arrive. For regional, rural and remote areas, the package may take an extra day or two.  

Please note we are not responsible for any delivery delays after the order has left or due to any circumstances beyond our control and we are unable to redirect orders once items have been dispatched.

Flat Rate Express Australian Shipping

We offer a flat rate of $20 express shipping within Australia.

Express Shipping orders are sent with Australia Post express delivery. To ensure safe delivery, all orders have a unique tracking number and will require a signature on delivery. You will receive a notification email with a tracking number once your order is dispatched. Please nominate a delivery address where somebody is available to sign for the parcel.  

Express orders will be shipped on the same business day provided your order is received before 12pm EST. This is a next business day delivery service from the date of dispatch for all capital cities (except Darwin and Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

Please note: Express Post guarantee is temporarily suspended due to COVID-19. Express Post is still available, and will continue to be prioritised as the fastest option for customers, but may not always meet the next business day delivery standard.

Delivery 

Standard and Express orders are shipped via Australia Post. If you are not at your nominated delivery address during the hours of 9am-5pm from Monday to Friday, we recommend you provide a suitable daytime delivery address.  If you have any queries or concerns regarding the delivery of your order, please do not hesitate to get in touch.

International Shipping

We ship internationally.

Shipping charges are calculated by weight and charged accordingly. All transactions are processed in AUD. 

We use Australia Post Airmail for standard international shipping and Express Courier International for express international shipping. Estimated delivery times are 3-10 business days for standard shipping and 2-4 business days for express shipping within major metropolitan areas.

If there is no delivery quoted for your country please email us at info@esko.com.au with your request and we will arrange the most economical solution.

International shipping rates include shipping insurance for safe delivery. Please note that customs, import duties and taxes are not included in the shipping price. Duties and taxes are calculated upon arrival to your country of destination and you are liable for all import duties, customs and local sales taxes imposed by the country you are shipping to, and payment of these is necessary to release your package from customs on arrival.